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Student Concerns

STUDENT GRIEVANCE PROCEDURES

The PVC Administrative Procedure 5530 - Student Rights and Grievances provides a prompt and equitable means for resolving student grievances. A grievance may be initiated by one or more students who reasonably believe he or she or they have been subject to unjust action or denied rights involving their status or privileges as students. It is the responsibility of the students to submit proof of alleged unfair or improper action. Grievances pertaining to grades are subject to California Education Code Section 76224(a).

 Grievance Type: 

A Grievance includes but is not limited to, claims regarding:

  • GRADE GRIEVANCE: Please be aware that in order to file a grade grievance, the student must be able to show that it falls under one of the following categories: Mistake, Fraud, Bad Faith, or Incompetency (California Education Code, Section 76224(a) and Title 5, Section 55025).
  • RIGHT TO FREE EXPRESSION GRIEVANCE: The District shall not prohibit the right of students to exercise free expression including, but not limited to, the use of bulletin boards, the distribution of printed materials or petitions, and the wearing of buttons, badges, or other insignia, except that expression which is obscene, libelous or slanderous according to current legal standards, or which so incites students as to create a clear and present danger of the commission of unlawful acts on community college premises, or the violation of lawful community college regulations, or the substantial disruption of the orderly operation of the community college, shall be prohibited (California Education Code, Section 76120).

 A Grievance is not:

  • Student disciplinary actions, which are covered under separate board policies and administrative procedures.
  • Harassment or Discrimination Complaints, which are covered under separate board policies and administrative procedures.
  • This procedure also does not apply to Police citations (i.e. Tickets); complaints about citations must be directed to the County Courthouse in the same way as any traffic violation.
 
Important Time Frames

Any student who believes they have a Grievance shall file a Statement of Grievance Form with the Grievance Officer within thirty (30) days of the incident on which the grievance is based, or thirty (30) days after the student learns of the basis for the Grievance, whichever is later.

To file a formal grievance, complete and submit the Statement of Grievance form:
https://forms.cloud.microsoft/r/yUJGTdy3qS

If you need assistance completing this form, please contact the Grievance Officer:

Grievance Officer:
Diana Navarro
diana.navarro@paloverde.edu
760.921.5506

If at the end of ten (10) days following the student's first meeting with the Grievance Officer, there is no informal resolution of the complaint which is satisfactory to the student, the student shall have the right to request a Grievance Hearing.